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Customer Support - Electrical
Overview
Reference: AT - 3890 - All
Salary: £23000 - £27000
Job Location: Corby, Northamptonshire
Job Type: Permanent
Posted: Wednesday, 21st April 2021
Internal Account Manager/Technical Support - Electrical
Location: Corby
Salary: c.£25K & Quarterly Bonus
The COMPANY
Our engineering OEM client has been at the forefront of manufacturing niche electrical products/technology for several decades, they are the acknowledged market leader's in the design and manufacture of products in their specialist field. They have gained an enviable reputation for both quality and after-sales service.
The ROLE
Due to their continued success they now require an additional Internal Account Manager with good technical knowledge to offer practical advice and upsell to the existing customer base, predominantly contractors, end users and wholesalers.
The successful candidate will be required to:
*Assume responsibility for first line technical support
*Assist end users with fault finding queries
*Liaise closely with wholesalers
*Advise contractors on fitting techniques
*Provide excellent customer service
*Generate technically and commercially correct quotations
*Assess customer requirements
The CANDIDATE
Our client is looking for strong applicants with the following experience:
*Excellent communication skills
*Electrical knowledge is essential
*Experience in a similar Client facing role
*Commercial acumen
*Possess good organisational & IT skills
Suitable living locations for this role would include;
Kettering
Corby
Oakham
Northampton
Rugby
Stamford
Market Harborough
Desborough
Oundle
Oakley
Rothwell
Thrapston
Peterborough
Wellingborough
Kibworth Beauchamp
Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. Within sales we work with vacancies for Account Managers, New Business Development Managers (BDMs), Senior Sales, Technical and Engineering Sales, and Telesales positions. Alternative Titles - Consultant, Electrical System Admin, Customer Service Electrical, Customer Service Technical Administrator, Customer Services, Customer Support Executive
Location: Corby
Salary: c.£25K & Quarterly Bonus
The COMPANY
Our engineering OEM client has been at the forefront of manufacturing niche electrical products/technology for several decades, they are the acknowledged market leader's in the design and manufacture of products in their specialist field. They have gained an enviable reputation for both quality and after-sales service.
The ROLE
Due to their continued success they now require an additional Internal Account Manager with good technical knowledge to offer practical advice and upsell to the existing customer base, predominantly contractors, end users and wholesalers.
The successful candidate will be required to:
*Assume responsibility for first line technical support
*Assist end users with fault finding queries
*Liaise closely with wholesalers
*Advise contractors on fitting techniques
*Provide excellent customer service
*Generate technically and commercially correct quotations
*Assess customer requirements
The CANDIDATE
Our client is looking for strong applicants with the following experience:
*Excellent communication skills
*Electrical knowledge is essential
*Experience in a similar Client facing role
*Commercial acumen
*Possess good organisational & IT skills
Suitable living locations for this role would include;
Kettering
Corby
Oakham
Northampton
Rugby
Stamford
Market Harborough
Desborough
Oundle
Oakley
Rothwell
Thrapston
Peterborough
Wellingborough
Kibworth Beauchamp
Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. Within sales we work with vacancies for Account Managers, New Business Development Managers (BDMs), Senior Sales, Technical and Engineering Sales, and Telesales positions. Alternative Titles - Consultant, Electrical System Admin, Customer Service Electrical, Customer Service Technical Administrator, Customer Services, Customer Support Executive
Contact Information
Name : Andrew Townsin
Email : andrew@manajobs.co.uk
Phone : 01572 821 985
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