**** This job has been archived. ***
Salary: £17,000-17,500 & Quarterly Profit Related Quarterly Bonus (+£4K last 12 months)
Alternative Titles - Returns Admin, Administrator, Customer Services, Technical Admin - Electrical, Consultant, Solar System Admin, Customer Service Electrical, Customer Service Technical Administrator, Solar Customer Services, Renewables - Solar, Customer Support Executive in Renewable Energy, PV Designer, PV Technical Support
Our engineering client has been at the forefront of renewable energy technology for nearly forty years, they are a market leader in the design and manufacture of wind and solar systems. They have gained an enviable reputation for both quality and after-sales service.
Due to continued success even in this difficult market they now require an additional Customer Service/Admin person ideally with an electrical appreciation to work in their team. This role is a mixture of Customer Services (mainly dealing with simple contractor and end user queries) and providing admin support to two technical support engineers. The successful candidate will be required to:
*Liaise closely with wholesalers and contractors
*Provide excellent customer service
*Process returns paperwork
*Generate technically and commercially correct quotations
*Assessment of customer requirements
*Assist with first line technical support
Our client is looking for strong applicants with the following experience:
*Excellent communication skills
*Good Admin experience
*Experience in a similar Client facing role
*Able to work effectively without close supervision
*Possess good organisational & IT skills
Suitable living locations for this role would include;
Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. Within sales we work with vacancies for Account Managers, New Business Development Managers (BDMs), Senior Sales, Technical and Engineering Sales, and Telesales positions.
To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.