WOULD SUIT A GRADUATE
JOB TITLE: Client Experience Executive
LOCATION: Hinckley
SALARY: £22,000

The COMPANY
Our client is a very well-established nationwide provider of business-critical services to thousands of SME organisations all over the UK for 75+ years.

The ROLE
The successful Customer Service Specialist will be required to do the following:

* To contact existing clients to book their annual appointments with consultants.
* Update clients' details, profiles and information.
* To ensure that all client issues are dealt with including additional sites, change in employee information.
* To manage any administrative duties as required.
* To receive client and consultant telephone calls.
* To ensure that all client service issues are dealt with professionally, courteously and in a timely manner.
* A salary rise every 6 months as long as KPIs are hit.

CANDIDATE
Our client is looking for a strong Client Experience candidate with the following experience and attributes:

* Previous customer service experience, or a recent graduate.
* A team player
* Ability to work in a fast-paced environment.
* To be a very good listener.
* Strong administrative skills. MS Office knowledge and experience.
* Excellent communication skills.

This role is commutable from:

Hinckley
Atherstone
Nuneaton
Coventry
Bedworth
Tamworth

ALTERNATIVE JOB TITLES: Customer Service, Client Experience Advisor, Administrator, Graduate, Diary planner, Customer Service Representative, Customer Service Advisor.
INCAL1


Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in Customer Service, Client Experience Advisor, Administrator, Graduate, Diary planner, Customer Service Representative, Customer Service Advisor.