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Telesales / Customer Services

Overview
Reference: CT2388 PET MANA
Salary: £23500 - £23500
Job Location: Peterborough, Cambridgeshire
Job Type: Permanent
Posted: Monday, 3rd November 2014
JOB TITLE: Telesales / Customer Services
LOCATION: Peterborough
SALARY: £23,500 (to rise to £24,540)

The COMPANY
Our client is the acknowledged market leader in the supply of high quality malt products to all sectors of the brewing and distilling industries across the World.

The ROLE
Working for an innovative specialist division of the organisation the successful Telesales / Customer Services Officer will be required to:

*Describe the range and varieties of products as per the company's product and price list
*Up-sell/persuade the customer to purchase
*Build on the already good relationships with their many existing accounts.
*Deal with new customer enquiries
*Work closely with an external sales representative
*Carry out all sales & account management administration. Including taking orders, receiving on-line payments and arranging deliveries
*Arrange for potential customers to meet with the business' Area Sales Manager
*Take responsibility to provide Clients with excellent service

The CANDIDATE
Our client is looking for strong Telesales / Customer Services candidates with the following skill set:

*Experience as a customer services / telephone-sales operator in a fast moving environment
*Experience of a degree of cold calling.
*Perseverance in selling, recognising buying signals, whilst retaining respect for the customer's answers
*Excellent communication and listening skills
*A quick thinking and very positive attitude is essential
*Enjoy building relationships with customers
*Excel working within a target driven environment
*Full driving licence
*Knowledge of the brewing process with actual brewing experience would be beneficial although by no means essential.

ALTERNATIVE TITLE: Telesales, Customer Services Adviser, Internal Account Manager, Sales Administrator, Telephone Account Manager, Internal Sales

This role is commutable from:
Peterborough
Kettering
Corby
Oundle
Thrapston
Uppingham
Oakham
Stamford
Bourne
Crowland
Fletton
Peterborough
Stilton
Thorney
Ailsworth
Alwalton
Bainton
Barnack
Borough Fen
Caldecote
Castor
Chesterton
Crowland
Deeping Gate
Deeping St James
Market Deeping
Denton
Caldecote
Elton
Eye
Farcet
Fletton
Folksworth
Washingley
Glatton
Glinton
Gunthorpe
Haddon
Helpston
Holme
Longthorpe
Marholm
Maxey
Morborne
Newborough
Northborough
Orton Longueville
Orton Waterville
Paston
Peakirk
Stibbington
Southorpe
Stanground
Stilton
Sutton
Thorney
Thornhaugh
Ufford
Upton
Walton
Wansford
Washingley
Water Newton
Werrington
Wittering
Woodston
Woodstone
Wothorpe
Yaxley



Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in Customer Service, Sales Administration, Telesales Executive, Telesales Consultant, Telesales Agent, Sales, Internal Sales, and Administrator.

Contact Information
Name : Calum Thomson
Email : info@mana-resourcing.com
Phone : 01572 821985

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