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IT Lead - Help Desk 1st, 2nd, 3rd Line Support

Overview
Reference: AT- 3467/ Re*d
Salary: £25000 - £29000
Job Location: Selby, North Yorkshire
Job Type: Permanent
Posted: Tuesday, 17th July 2018
JOB TITLE: I.T. Help Desk Support Analyst / Technician

LOCATION: Selby
SALARY: c.£25-29,000 depending on experience 25 days holiday plus Bank Holidays, Pension.

The COMPANY
Our Yorkshire based client is the UK's leading independent manufacturer of packaging products. They have earned a deserved reputation for the quality of both their products and service. They have achieved this by continually investing in cutting edge technology within their production facility and, importantly, having a well trained and motivated workforce.

The ROLE
Due to continued expansion they now require an I.T. Help Desk Technician/Support/ Analyst to provide 1st/2nd line technical support for all internal users of computing and IT systems. This would involve answering support queries via remote assistance (phone, email) and face to face - To take ownership of user problems and be proactive and understanding when dealing with user's issues - ultimately provide help and advice to users of the I.T. services and be able to offer appropriate technical guidance and advice. You will be the IT support for the location with extra guidance and assistance provided by Head Office.

The CANDIDATE
Our client is looking for strong team player with the desire to learn and forge a career, experience within a similar environment would be beneficial. The right candidate will possess;
*Helpdesk experience
*Active Directory administration
*Exchange 2010 administration
*Experience supporting Citrix
*Excellent troubleshooting and problem solving skills
*Network trouble shooting
*TCP/IP and general WAN/ LAN trouble shooting
*Windows server 2003/2008r2/2012/2016
*VMWare
*Windows Desktop 7/8/10


This role is commutable from:
Selby
York
Whetherby
Leeds
Wakefield
Pontefract
Doncaster
Goole
Howden
Pocklington
Castleford
Knottingley
Garforth
Sherburn in Elmet
Tadcaster




ALTERNATIVE JOB TITLES: IT Helpdesk, 1st Line Support, 2nd Line Support, IT Support, Help Desk Technician, Helpdesk Support, Helpdesk Analyst, First Line Support, Second Line Support

Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.

Contact Information
Name : Andrew Townsin
Email : andrew@manajobs.co.uk
Phone : 01572 821 985

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