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Graduate Customer Services Executive
JOB TITLE: Graduate Customer Services Executive
CONTRACT TYPE: Permanent
HOURS: 9am - 6pm Mon to Fri
MUST HAVES: For this role you must have a degree - some experience of customer services would be desirable.
Our client is an electricity supplier with a large portfolio of renewable generation at their disposal, and are supplying homes and businesses across the country. They have built a super-efficient digital business that is changing the way that people and businesses consume and buy energy. A modern, tech-led energy supplier that is fit for 2018.
The successful Customer Services Executive will be required to:
*Answer a range of complex customer queries.
*Problem solve by finding common issues and contributing to the design and thinking behind innovative technology-lead solutions.
*Be an upbeat and personable member of the team
*Deliver a service that customers will love!
*Pay rise after probation.
*There are excellent promotional opportunities with this company.
Our client is looking for strong applicants with the following experience:
*You must have a degree (any subject).
*You must want to move forward with a career in customer operations.
*You will be interested in working for an ethical energy company.
*You will have great people skills with a personality that can be heard on the phone.
*Previous customer service experience is desirable although not essential.
*Highly motivated individual; a problem solver with excellent numerical, verbal and written communication skills.
ALTERNATIVE JOB TITLES: Customer Service Agent, Internal Account Advisor, Energy Specialist - Customer Operations, Customer Services, Customer Services Administrator, Customer Services Sales Administrator, Internal Account Adviser, Account Manager, Customer Services Executive, B2C Customer Services, B2C Account Manager, Account Advisor.
This role is commutable from:
Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in Customer Service Agent, Internal Account Advisor, Energy Specialist - Customer Operations, Customer Services, Customer Services Administrator, Customer Services Sales Administrator, Internal Account Adviser, Account Manager, Customer Services Executive, B2C Customer Services, B2C Account Manager, Account Advisor.
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