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Technical Assistant / Technical Helpdesk
JOB SUMMARY: To provide technical support and advice to installation companies and householders; To ensure the efficient use of engineers.
SALARY: Circa £17,000pa
MUST HAVES: Experience in Helpdesk role. Technical mindset or understanding. Ability to interpret schematics. Excellent communication skills with ability to stay calm under pressure.
My client are a market leader in providing energy efficient heating and ventilation solutions.
The successful candidate will be required to:
*Respond to telephone and email queries
*Maintain filing system and administration
*Process invoices details and instructions to Accounts Department
*Collate Engineer reports
*Take part in company projects
*Plan in service work
*Arrange spare parts for engineers
Our client is looking for strong applicants with the following experience:
*Experienced in similar helpdesk role
*Good general knowledge of heater construction or operation
*Reasonable understanding of technical drawings or schematics
*Able to handle pressure
*Willingness to learn and develop
ALTERNATIVE JOB TITLES:
Technical Assistant, Technical Helpdesk, Helpdesk Assistant, Service Helpdesk, Technical Support Helpdesk, HVAC Support, Technical Support Assistant, Electrical Helpdesk
This role is commutable from:
Mana Resourcing is a specialist recruitment company working within the Engineering, Construction, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
This particular role includes people with experience in: Technical Assistant, Technical Helpdesk, Helpdesk Assistant, Service Helpdesk, Technical Support Helpdesk, HVAC Support, Technical Support Assistant, Electrical Helpdesk
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