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Technical Assistant / Technical Helpdesk

Overview
Reference: SM3230 NOR MANA
Salary: £16000 - £18000
Job Location: Northampton, Northamptonshire
Job Type: Permanent
Posted: Tuesday, 8th November 2016
JOB TITLE: Technical Assistant / Technical Helpdesk
JOB SUMMARY: To provide technical support and advice to installation companies and householders; To ensure the efficient use of engineers.

LOCATION: Northampton
SALARY: Circa £17,000pa
MUST HAVES: Experience in Helpdesk role. Technical mindset or understanding. Ability to interpret schematics. Excellent communication skills with ability to stay calm under pressure.

The COMPANY
My client are a market leader in providing energy efficient heating and ventilation solutions.

The ROLE
The successful candidate will be required to:
*Respond to telephone and email queries
*Maintain filing system and administration
*Process invoices details and instructions to Accounts Department
*Collate Engineer reports
*Take part in company projects
*Plan in service work
*Arrange spare parts for engineers

The CANDIDATE
Our client is looking for strong applicants with the following experience:
*Experienced in similar helpdesk role
*Good general knowledge of heater construction or operation
*Reasonable understanding of technical drawings or schematics
*Confident communicator
*Able to handle pressure
*Computer literate
*Willingness to learn and develop

ALTERNATIVE JOB TITLES:
Technical Assistant, Technical Helpdesk, Helpdesk Assistant, Service Helpdesk, Technical Support Helpdesk, HVAC Support, Technical Support Assistant, Electrical Helpdesk

This role is commutable from:
Northampton
Wellingborough
Brixworth
Bugbrook
Bozeat
Moulton
Boughton
Sywell
Towcester
Gayton
Rhoade
Earls Barton

Mana Resourcing is a specialist recruitment company working within the Engineering, Construction, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.

This particular role includes people with experience in: Technical Assistant, Technical Helpdesk, Helpdesk Assistant, Service Helpdesk, Technical Support Helpdesk, HVAC Support, Technical Support Assistant, Electrical Helpdesk
Contact Information
Name : Mana Resourcing
Email : calum@manajobs.co.uk
Phone : 01572 821985

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