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Customer Services /Internal sales
JOB SUMMARY: To take orders from clients and see the order through to completion. To, on occasion, pro-actively call clients to obtain business.
Salary: £17,000 - £19,000 Plus Annual bonus
Contract Type: CONTRACT - 18 MONTHS
Applicants MUST HAVE: Previous customer service experience with some sales.
Our client is one of the leading suppliers of industrial control and automation products in the UK. They have secured a nationwide network of sales locations employing over 200 personnel.
The successful Customer Services / Internal Sales person will be required to:
*Deal with customer orders and enquiries over the telephone, fax and post, checking prices, discounts and stock availability.
*Ensure that all sales and purchase orders are complete and accurate before entry onto the system
*To progress any outstanding customer orders on suppliers or via central purchasing
*To check and tie up confirmation orders and advise customers of any discrepancies
*Source and price non-stocked items to satisfy customer requirements
*Meet the branch KPI's to maximise sales; maintain and grow the number of trading accounts; and increase the range of products sold.
*Cross referencing and switch selling of products to maximise profitability.
*Liaise with Sales Engineers, other departments and branches
*General Office Administration duties
Our client is looking for strong customer services applicants with the following experience:
*Preferably, to have worked in a similar sales office environment
*Excellent telephone manner and communication skills
*Good keyboard skills with attention to detail.
*Ability to work on own initiative and as part of a team.
*Good standard of general education particularly in English and Maths
£17,000 - £19,000 Dependant on skills and experience
* Health Care Cash Plan
* Non-contributory Stakeholder Pension available
* Group Life Assurance
* Buy/Sell Holiday Options
* Childcare Vouchers
* Cycle to Work Scheme
* Health care upgrades available
* People-value Discount Scheme
* Free Parking
Alternative Job Titles: Internal Sales Support, Customer Services, Sales Administrator, Sales Support Team Member, Telephone Account Manager, Internal Sales, Sales Support Administrator, Administrator, Telesales.
This role is commutable from:
Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in Internal Sales Support, Sales Administrator, Sales Support Team Member, Telephone Account Manager, Internal Sales, Sales Support Administrator, Administrator, Telesales.
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