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Customer Service Advisor
Are you a problem solver, who likes to work in a high pace environment?
JOB TITLE: Customer Service Advisor
ALTERNATIVE JOB TITLES: Customer Service Agent, Customer Services, Customer Services Administrator, Customer Services Sales Administrator
SALARY: £16,000 - £20,000
CONTRACT TYPE: Permanent
HOURS: 9.00am - 5.30pm
Our Northamptonshire-based client is a very well established and sizeable major manufacturer of packaging products. They turnover £80m and have four sites in the UK. The purchasing team handles a paper budget of £30 million
The successful Customer Services candidate will be required to do the following:
*You will be the first point of call for customers and you will need to establish a professional relationship with some very important clients.
*Keep customers up to date with deliveries, lead times, complaints, artwork and sample boxes.
*Liaise with planning, productions, sales, graphics, structural and technical management.
*Monitoring stock levels.
*There will be a good induction and training programme.
Our client is looking for strong Customer service applicants with the following experience:
*Previously worked in a high paced customer service environment
*Confident, assertive, problem solving skills, excellent communication skills, reliable and professional.
*Structured organised approach to work with an ability to prioritise.
*Good PC skills.
This role is commutable from:
Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in Customer Service Agent, Customer Services, Customer Services Administrator, Customer Services Sales Administrator.
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